Core Compassions Return & Refund Policy – Flow With Clarity

We understand that even the most mindful purchases may need to be reconsidered. At Core Compassions, we welcome returns with clarity, respect, and a commitment to simplicity.

We view returns not as setbacks—but as part of an honest, flexible flow between brand and customer.

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Return Eligibility

You may return items within 30 days of delivery if the following conditions are met:

• Items must be unused and in original condition

• All product parts and accessories are intact

• Items must be returned in their original, secure packaging

• Custom-engraved or clearance products are non-returnable

Returns that do not meet these criteria may be refused or adjusted for partial refund.

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How to Initiate a Return

To begin the return process:

1. Contact us at [email protected] with your order number and reason for return

2. We will provide return authorization and address details

3. Ship the product using a trackable method

Returns without authorization may not be processed.

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Return Shipping Costs

• If the item was defective, damaged in transit, or incorrect: We cover return shipping

• If returning due to personal choice: Customer is responsible for return shipping

We recommend retaining the return tracking number for reference.

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Refund Timeline

Upon receiving and inspecting your return:

• We notify you of the approval or rejection

• If approved, refunds are issued to the original payment method within 5–10 business days

Depending on your bank, funds may take several days to appear.

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Exchanges and Replacements

If you’d like a different model, color, or variation of your product, we encourage you to:

1. Return the original item for refund

2. Place a new order with the updated selection

This ensures clarity in stock handling and shipping coordination.

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Partial Refunds May Be Issued If:

• Returned products show signs of wear or installation

• Original packaging or components are missing

• The return exceeds the allowed timeframe

We always inform you in advance of any deductions.

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Damaged or Defective Items

If your product arrives with any damage or manufacturing issue:

1. Document the problem with photos

2. Email us within 7 days of delivery

3. We will provide a replacement or full refund, depending on your preference

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A Policy That Respects the Flow

Returns, like water, should be fluid—not frustrating. Our process is designed to be fair, respectful, and rooted in our brand values: clarity, trust, and functional grace.

📧 If you have any concerns, please reach out to: [email protected]

We thank you for choosing Core Compassions, and we remain committed to crafting products—and policies—that honor the flow of everyday life.